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Bonny Albo

How Do I Remove My Profile From Plenty of Fish?

By January 15, 2011

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Clara asks, " Please advise how to remove all profile information from Plenty of Fish. I'm dissatisfied with the results. The site is advertised as free, however, a fee appears for further contact. I want all info removed. How do I do that?"

Hi Clara. You aren't the only one emailing me asking how to do the same thing. Last March, POF started charging users to 'get serious', and just over a month ago the emails started pouring in that some POF features are now pay-per-use. You're the first reader to share that they're being asked for money just to contact someone else though, so I'll have to do some sleuthing there to see what's up.

In the meantime, closing your POF account is easy, even though it requires a few clicks. Log into your account, and click on the "Help" button at the top middle of your screen. You'll then see a list of choices along the left hand side -- choose "Remove Profile". Follow the instructions there, and you'll have removed your profile. As of June 2013, I've personally checked and confirmed this method works.

Let us know if you're successful. And for everyone else - have you recently closed your POF account? Why? Did you find it difficult to do?

January 16, 2011 at 12:46 am
(1) Arby says:

I get nothing out of POF and only hang around because there’s nothing else as user friendly out there, as I mentioned just tonight to someone who I messaged purely out of boredom. It’s a scammy business for sure. When you select new users in your search, you may see a few new users, but you’ll also see users you’ve always seen. Matches sent to you automatically don’t match the critieria that POF sets up with you. It sent me a match for female for example. And those ads that target men who, just by chance, happen to be my age exactly… I just love being tracked.

Then again, How’s the owner of POF supposed to generate revenue, and he can talk about his altruistic reasons all he wants, but just because he says he’s got only altruistic motives, that doesn’t mean he does. And even if he does, he still has to pay the bills. I don’t begrudge him a biz model that earns him a profit. Depending.

In my case, realistically, I can expect to receive little attention due to my age. And I’m not about to lie about my age because I don’t lie, period. But that doesn’t mean I wouldn’t like to try to get somewhere. I really wonder though. Sure, I’m 54 (for a few more days), but considering the number (supposedly) of fish attached to this site, it’s still strange that I’ve gotten absolutely nowhere in all this time.

I actually don’t know how long I’ve been on the site. It’s probably been a couple of years.

January 22, 2011 at 1:34 pm
(2) Kitty says:

I’ve also been with POF for several years, and I have yet to be asked for money. I’ve met several nice guys through this site, and chatted with many, but so far, not “the One”. The thing is you have to go and look at the profiles yourself, instead of waiting for someone to make the selection for you. I’ve been chatting with a new interest for days, and still no one is asking for money. Oh yeah, I turn 66 next month.

June 14, 2011 at 12:52 pm
(3) Arby says:

What are you implying? I didn’t make anything up here. There are features – still present or not; I have no idea since I tend to do only a few basic things regularly on POF – that required me to fork over money to use. I’m not going to repeat this endlessly. My reputation for honesty could never be anything but rock solid, because I believe in it and that’s that. Anyone who feels that they want to sideline me by making it appear otherwise has an impossible task on his or her hands.

January 19, 2011 at 7:28 pm
(4) glenda says:

Very dissatisfied with POF. I used it for approximately a month and thought it was a user friendly website, and things were going well, but I had some problems logging onto my account. I followed specific directions, but had no success, then I started a new account, and also was unable to log in. There is no contact phone number, so no one to help you further with logging in , or other information. I received an email from POF and provided my opinion, only not to hear back. I think not having a contact phone number, etc is very unprofessional. Sad to see a site so professional in so many areas to not provided a contact information for problem-solving–a basic business etiquette.

January 21, 2011 at 12:07 am
(5) Lauren says:

I have never been aske to pay a fee for POF.com and I actually just met someone from the site. We just had our first date, and couldn’t stop talking. It’s been my experience that the owner of pof.com gets his revenue from advertisers and from people upgrading there membership to “increase” results. Its like anything in life, you can’t just expect someone or anything to show up on your doorstep, you have to take an active role in anything you do, so if you want to get result from a dating websidte, you have to put effort into it.

January 21, 2011 at 4:40 am
(6) Arby says:

That doesn’t mean that any of our criticisms weren’t valid. No one’s arguing that you should get something for nothing. I only know that I explicitly stated in my post that I have no issues with the owner of POF generating revenue. That’s not what we’re talking about. We may be talking a little about ‘how’ he chooses to generate that revenue. But no one has made anything up. Maybe once you use the site more, you’ll bump into some of those requests for more money that we have encountered.

January 22, 2011 at 1:27 pm
(7) D says:

I hated POF. I THINK I deleted it but not sure how long it takes to completely delete it. I did the detailed search and continued to have married and men working on their marriage to send me messages when I specifically did not want that sort of relationship. That’s all I found there. What kind of man does that? Oh, and let’s not forget the almost divorced guy that wanted ME to teach him how to dress as a woman and tell him which men he could date~~~!!!!! He wanted it to be a “Will and Grace” type of relationship with cross dressing, partial sex, and dominatrix….Seriously? You would ask a total stranger all these things? Pretty much giving up on the web thing.

September 17, 2011 at 12:09 am
(8) dee says:

I joined POF but didnt meet any1 which s fine but when i went to delete my alc “i clicked on the delete account” key but was still directed to a page full of “why not’s
” and stuff!!! but yet no actual key to just to get off d f-ing thing!!!!! cowboys lookin to make money if u cant delete ur acc if u ask me……………….DONT JOIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

September 30, 2011 at 6:24 pm
(9) Mark says:

Sorry, but the only things you need to pay to get at POF is to view status of sent mails read/deleted and to get “ultramatch”. So, your criticisms are false. End of story. Believe what you want, but your belief is completely wrong. Perhaps you got scammed into a lookalike site?

October 7, 2011 at 9:22 am
(10) Kay Abrahamson says:

I have found my match and put it on the site which was all ok but the problem is that ” you ” are still taking $15.95 out on my credit card since last Jan. 2011. so would appreciate if this was stopped. Thank you Kay

October 20, 2011 at 10:41 am
(11) Freda says:

Do you get an email of confirmation sent to you when you delete your account?

December 2, 2011 at 8:15 am
(12) sean says:

Ive have been on pmf for a month at the cost of £30, and all i have got out of it is a barage of messages from “inactive members”. In other words false profiles set up to lure you to other dating or sex sites. Even so called genuine members appeared a bit suspect. their messages all read the same and i got no responce when i replied to them (why message me at all then if not interested???!!!) The final straw came when i got contacts from men when it is crystal clear from my profile that i am straight!!!!….Yep its a con. However, i cant delete myself from it cos when i try it dosent recognise my user name or pass word, but no problem loging in….Funny that!!!

February 28, 2012 at 1:45 am
(13) Judy Eggart says:

I am so disappointed that POF is not free anymore. If they say
they are, then they’re lying. See what happens when you try
to return a message!! So I rejoined recently (eternal optimist)
and was pleasantly surprised at the new batch of clientele.
I have horror stories about my previous time! There are some
HORNY men out there who try to take advantage of you.

But my question has to do with the membership fee:

How much is it a month?

How many months are you committed to?

Can you send a check or do you have to give a credit card

I got burned on another site because they kept charging
my card even when my membership ended. I wrote tons of
letters to get that straightened out. So I would never pay for
a membership in this manner.

I’ve found it to be very user-friendly, and have messages
already from great guys who I cannot write back. What a shame:

I will gladlly pay the fee if I can do so at no risk.

March 25, 2012 at 10:50 am
(14) Jean-Penes says:

POF and any related “free” dating site is a waste of time principally because it has Zero Perceived Value by the users.

Many of the users on POF have profiles that would score them on the top of the charts on a narcissistic personality quiz. Their sense of entitlement is grounded in fantasy. Women on this network are “matched” to me, however when I get to the point of chatting with them on the phone, many of them just plain turn me OFF.

When I get to the first date, I can perceive they’re behavior is mostly an act, and invariably I’m assaulted with the question “How much money do you make” in its infinite variety of clever forms.

These aren’t representative behaviors of mature women who’ve had enough of the games they so complain about that they’re open to genuine relationships with genuine men. I’m certain the women on the network have comparable complaints about POF and the men they’re “matched” with.

The best part is the censorship. POF provides a forum for communication, however when such communication is intellectually written from a scholarly point of view (i.e. statistics) discussing the pros and cons of online dating, they delete the threads. The censorship there reminds me of what it might have been like living in 1939 Berlin!

Bottom line, I’ve wasted enough valuable time on POF. It’s time to turn to another service. If you’re curious about online dating, but not at all serious, I recommend going to POF so you can observe how an online dating network should NOT be conducted. You might even have a few laughs.

March 28, 2012 at 3:16 am
(15) pep46 says:

I want to get off of POF. No hey haven’t ask formoney,I just amnot interested in dating,please remove my name. thank you,Sylvia

April 8, 2012 at 2:41 am
(16) Tony says:

I have been a member of POF for 3 months. All I received in that time was scam mail and mail from women who were clearly not intrerested in holding a conversation but came rioght to the point. Money. And webcam girls from porn sites.

Complete waste of time. Now I am trying to get my subscription cancelled, with no luck for 2 months.


April 28, 2012 at 9:03 pm
(17) julie says:

i was on pof and made some good friends but several times it kept saying incorrect password even tho it was the correct one, so i closed the account and when i tried to sign back in it wouldnt let me for cheshire, it keeps saying because of risks of spam we are not signing in your location anymore, so whats all that about, i want to go back on it but it wont let me.

May 1, 2012 at 1:04 pm
(18) Derek Valdes says:

I really like and appreciate your blog article.Much thanks again. Keep writing.

May 19, 2012 at 2:53 am
(19) marline says:

Plenty of Fish does not let you off the site even though it says delete account…………its a bad site bad sit

June 28, 2012 at 7:48 am
(20) Denise says:

I am able to send as many emails in plenty of fish without being charged.
However it seems that unless you give them a testimonial with a picture of yourself and the person you formed a relationship with along with his and your picture together you cannot have your account deleted.

July 4, 2012 at 3:05 am
(21) Frank says:

The forums? I respectfully disagree. Maybe it was OK a couple of years back, but it is now run by a couple of moderators that explain why some critics call moderators “monkeys with guns”.

Sure everything is fine as long as you go along with their views. Yes they will post their opinions. That’s already a red flag for moderators since the whole point is to moderate and not get personally involved in any discussion. I have seen perfectly good posts get deleted because it obvious that the moderator didn’t like it even though it didn’t violate any rules. Come on. That’s hardly the way forums should be run.

It was better 5 years ago when I used to post, but there’s no point considering the amount of bias that goes on. Say one thing that doesn’t stroke the mod’s ego the right way and he – Abelian – will delete all your posts and references to them. I’ve seen it happen to others.

August 3, 2012 at 8:06 am
(22) Tara Glaze says:

Thanks for the article. Really Cool.

August 17, 2012 at 12:39 am
(23) brian says:

after you delete your profile, you can use your same username if you decide to go back on the site, and if you do a username search and nothing comes up they have hidden there profile, they didnt delete it, even after you delete your username it still will show under username search but it will show closed account, So if you meet someone and they tell you they deleted there account and if you just want to make sure do a username search on them, if nothing comes up they lied to you they didnt delete it, if they deleted it, it will show something under username search, One question for P.O.F how long will a deleted username stay out there for if i am the one who deleted it not P.O.F but myself deleting the account? and i like your site, hell if any of these whiney ass people wanna pay 30 dollars a month for the same thing you are giving free, the site is free people i have no reason to lie they dont ask for a dime..

September 7, 2012 at 10:46 pm
(24) morgan says:

I spent so much time one plenty of fish and never had anything promising. I went onto okcupid and met my current husband, and yes okcupid is free and it is AMAZING!!! :) But the absolutely sad thing about this is my husband and myself both had plenty of fish accounts and we never saw each other even once and we had an 81% on okcupid of working out. I am very mad at plenty of fish for wasting my time. And if anyone does go onto okcupid, one warning, it does have a series of questions for you to answer but you can choose when to stop, but the more you answer the better results you will have. Have a good life, all :) hope you find what you are looking for!

September 9, 2012 at 6:45 pm
(25) brenda says:

Some of these guys are pretty hot but full of BS. Just because it’s a free service you get everything and every age. I was content before this and now it seems things are really depressing. None of these guys fit their profile. I’m 57 and the site mislead me with 40 year olds, which is not what I asked for. They are not even in the area I asked for. I’m not poking blame but yet, it still makes me believe that all men are the same… I’ve been alone for seven years and you think these members would be screened better.

November 8, 2012 at 11:36 pm
(26) lynnmarie1958 says:

I have tried several times to delete my POF account. It just keeps taking me back to the same two screens. After about a dozen attempts…… I gave up. Any suggestions?

December 3, 2012 at 8:34 pm
(27) Ken says:

Hi I have tried and tried many times to delete my account at POF going through the delete account procedure yet it still remains


January 5, 2013 at 4:32 pm
(28) lilhoney5555 says:

ive only been on this site for a couple of months. im not ditching the site im just saying i dont like this try to find a date thing. i want to delete my acc. on pof. ive tried and i cant. i am involved now with someone that i did not meet on this site, so therefore would love to delete this. pleaseeee delete me from this site. thank you

January 6, 2013 at 10:23 am
(29) Rebecca says:

I have followed various links including the one on the help page of POF but I can not delete my profile! I even filled in all the questionares they want before leaving yet my account has still not been deleted! How else can I do it? Many thanks.

January 31, 2013 at 1:59 am
(30) bob says:

I was able to delete mine – or so I think – by using “help” and a link for something like “delete account” at a menu bar near the top of that page. It took me to another page that asked for my user name and password again. After that, I couldn’t log in, so *hope* my account was deleted. Four years on POF with nothing positive to say about the design or management of it.

February 8, 2013 at 8:48 am
(31) Luvable Lucy says:

I never had much luck on POF. Another free site that I think is better is DateHookup. I have had more responses from men who actually wanted to go out! Sometimes, the woman has to make the first move. I am over 60, so I thought that it might be mostly young people, but it is not. And, at this moment, there is no money involved to communicate. Give it a chance!

February 8, 2013 at 11:10 am
(32) mike says:

I can not del
llet this account. Please have someone.Contact me ASAP I have followed your directions to no a avail. And loosing patients.I expect to here from you in a few days.I Cannot promise future legal action.but ammused imbassassment we come. Mike Aufiero mike30188 you have my info. Thanks in advance.all I want to stop these emails


March 6, 2013 at 10:24 am
(33) Rebecca says:

A couple of people told me about Plenty More Fish and that it was a free site. However, I can’t do any more than wink at someone for free. If I try to send a message a page with various payment options pops up and as I have read so many bad stories of POF continuing to take payments when people have cancelled I am reluctant to sign up! I’ll have to stick with nights in in front of the tele…

March 10, 2013 at 5:05 pm
(34) Looking for Contact Info says:

I have been trying numerous times to delete my account. When you click on ‘delete account’ it takes you to another page with various links. When you click on the ‘permanently delete account’ it takes you back to the first page! It is a vicious cycle and my account is still active!

And to make it worse, there is not contact info to reach customer service on their end who can answer my question/delete my profile.

March 28, 2013 at 5:05 am
(35) dee says:

My self and a few others have tried unsuccessfully to delete our accts. I myself in the last 2 day have tried delete my account 6 times and I’m still on. I followed al the proper steps. Pof today sent me new matches, and one person I blocked got through and sent another rude email. Really. This site is terrible. I will never recommend it to anyone. I want my acct completely deleted!!!

April 4, 2013 at 10:26 am
(36) laura says:

My husband used to use pof before he met and married me. Now that he is married he wants nothing to do with pof. He tried deleting his account but still constantly recieves e-mails. He is sick of getting e-mails from them and I am sick of it too.

April 6, 2013 at 6:12 am
(37) Jen says:

I just opened a POF account a few days ago, and today I find its completely gone missing, even if i do a search for my name, nothing comes up. I’ll probably make a new account, but i put so much time into making the account, writing about myself etc, i feel very frustrated to have it vanish on me…

April 14, 2013 at 11:51 am
(38) Joe says:

POF is a complete scam.
You can never actually delete the profile. I end up just editing the profile to so it shows garbage data.
The users “online” is a scam as well. I know this because I know of a person that NOT online during that period.
Many of the users are just messing around with no intent to meet.

Best way to meet sincere people is in person at Meetup groups and social mixer event. You can figure out very quickly if they are the right fit. Family and friend should also be considered. It just like networking for a job. Takes time. No easy shortcut.

April 16, 2013 at 8:53 am
(39) John says:

POF is now a complete joke, not even pretending to be a dating site rather a advertizing hub, and thus the reason why proviles cant be deleted, as more add revenue can be charged on sites with larger membership numbers. I suspect most accounts are dormant, phoney, or POF sock puppets

April 16, 2013 at 5:36 pm
(40) Heather says:

I can’t delete my account. I have gone through all the steps & finally push delete. But I still get messages in my email & if I click on them to find out why. It shows my account is still up & running. I am getting very frustrated. what else can I do to get rid of my account? I have never had any trouble on any other sites(not only dating) deleting any account I have opened. I am very frustrated.

June 8, 2013 at 6:18 pm
(41) darlene says:

I know of someone that was reported on pof because he was married so pof removed him and he says he will just get back on under a different name . Is that possible he is a big time cheter and sights like yours makes it easy for low lifes like him.

June 9, 2013 at 1:11 pm
(42) johnnie says:

i just want off of this site please i tryed they want let me

June 10, 2013 at 2:19 pm
(43) amber says:

I need a number to contact to delete a pof account? I can’t gt logged Into it but my profile is still on there because i have had someone check it out for me.I do not want to b on there in first place..please someone help me on how to get rid of this account??!!!

June 12, 2013 at 5:22 pm
(44) mkm1963 says:

I have tried numerous times to get off because a “friend” registered me as a joke and it will NOT let me!! Please someone tell me who to contact??

June 17, 2013 at 9:33 pm
(45) Mark says:

POF should be removed completely. You can’t speak to a live person ever. Once you delete your account it will reappear over time and will cause you problems if you are in a committed relationship. We have called the number in BC which is a joke. The past word has been changed and so has my email address. My advice is to never join. The only people I met was pyscho and most likely it is Jackie who did this to me. I met my true love not on POF and I highly doubt anyone does. THIS SITE IS A JOKE!!!!!! STAY AWAY. Free comes with a price. It’s not worth the after math.

June 25, 2013 at 12:55 pm
(46) Angela Jock says:

Where I don’t have to much to complain about. I have had problems with the search option on my phone. I mentioned it three times but never got the issues fixed. I have plenty of suiters asking me out. Some just a sexual Thing. Some more. Some just don’t know what they want and chat all the time. I do come here with a positive note. That is just dating in general. Datering isn’t easy by any means. I’m closing my account cause I did meet someone. I have run into two friends. And another whom I am very smitten by. I went to highschool with him. Where we didn’t connect in school cause of issues with clicks and shyness. We found each other on here. So so happy to have found him. The feeling is mutual between us both and have decided to close the account.

June 28, 2013 at 9:51 pm
(47) sian hughes says:

tried to delete my account with pof but it didn’t work i clicked on “help” then “delete my account” then it asked me to log in if i wanted to delete i just kept going round and round back to where i started sooooo frustrating i just need to delete my account pure and simple:-(not happy at all:-(

July 15, 2013 at 2:46 pm
(48) LSPF says:

My friend has been trying to DELETE his POF account for weeks. He has contacted them numerous times. IT WILL NOT DELETE! We have tried every single way possible. They are not allowing people to delete their accounts because they want as many people as possible on the site. We finally had to take the picture off and write a description with sexual language in it hoping the account will be deleted. This is ridiculous!! SOMEONE NEEDS TO FILE A LAWSUIT AGAINST THESE PEOPLE!!!!

July 21, 2013 at 1:59 pm
(49) SB says:

Before I found this site, I decided to give POF a taste of it’s own BS to see if that would get me off. I changed my profile so that it reads that I am looking for sex, since POF claims it will delete accounts of a sexual nature–even all the spam they send me is of a sexual nature. It told me that my profile was too short. So I repeated over and over that I wanted sex, dirty sex, all kinds of sex, until it finally accepted my new profile.

Then I found your solution and went through all the steps. Maybe one of these two methods will work.

July 28, 2013 at 12:22 am
(50) n/a says:

I figured out how to delete my account! I had to hide it first!

August 5, 2013 at 10:59 pm
(51) SureItIsAScam says:

I am a woman, I NEVER signed up for POF, but have received emails for a couple of years – never open them, just hit delete. I googled POF and found out it was a free online dating site. So then I thought someone “signed me up” – so decided to delete my fake account by typing in the name POF calls me in their incessant emails, and then click on “lost my password.”
Well, I am still trying to delete what looks like an empty profile. There is no info on me, and I still can’t delete the password… clicking clicking.
I now believe whatever was shown to others on POF under my “username” was fake and sent to men. Hope I was Hot, but sorry for any guys.

August 6, 2013 at 10:46 am
(52) Keith Plantz says:

Its not that easy, it will tell you its been sucesfully deleted but its still there and its caused me alot of relationship problems. I hate POF.

August 26, 2013 at 2:39 pm
(53) Pckrfan says:

I deleted my account over a year ago and still get email. I have blocked the address. customercare@pof.com and they still come thru. I tag it as SPAM, create filters to block the address. I have emailed them 6 times please stop sending me email…. its causing problems with my family, etc. How do I stop the madness?

September 7, 2013 at 2:32 am
(54) Mick says:

I hate POF.com as well. My account was deleted for no reason: no foul language, no sexual implications, no nude pictures. Very serious post about meeting my soul mate.
All I can figure is that someone was upset with me because I was not interested, so they reported me. I was never rude or inappropriate with anyone.
POF deletes your account and also blocks your IP address so you can never go and reestablish another account. Like another commenter mentioned, they don’t have a email contact (ISP blocks your email as well) and phone number to inquire about your account.

September 12, 2013 at 9:16 am
(55) Jose says:

For my opinion I have been here for like 4. Month already with no luck just on Monday September 11 I had my last chat on POF from that day my account was deleted for no reason now I am not able to log in again try calling a number costumer service no help full not worth it

September 14, 2013 at 2:06 pm
(56) paul_jc says:

why was my profile deleated i never did anything wrong at least tell me why

September 16, 2013 at 9:58 pm
(57) Annie says:

Nuts. Can’t delete account. Keeps me in a weird log in/delete circle.

Finally edited info on profile to make it ridiculously…I’m now a 8 foot clown.

September 30, 2013 at 11:36 am
(58) Borgen says:

So I decided to do a little research on deleting a pof account because I may at some point want to do this and also a gal I have been seeing from pof had mentioned she didn’t want to be on there anymore but for whatever reason could not delete.

Being someone that likes to build and fix things and knowing its a frustration for my friend or whatever I wanted to do some digging.

seems like they have a little bit of a scam going. If anyone has a resolution to this problem or what hoops to jump through in which order that would be helpful. I’ll follow up if I can figure it out with a little experiment I’m trying.

October 7, 2013 at 11:13 am
(59) Mike says:

I just tried to “hide” my account. They won’t even let you do that any more, without paying an upgraded fee to do so. I’m sure many people who simply wanted to delete their profiles but were unsuccessful opted to Hide their profiles.

Like many of you, I got tired of 1) being contacted by people who never showed up on my searches; 2) almost never getting a response from anyone that I ever wrote to (1 response out of about 30 tries); and 3) people on pof who never even bothered to look at my profile when I did write them.

I’m REALLY surprised about the disabled “Hide” feature. This might be a Change.org situation (lol).

October 7, 2013 at 7:24 pm
(60) Teresa says:

Your method of getting your account deleted does not work. I have done it several times, the last about 2 months ago, and I still get emails from them. My next step is to report them the FCC.

October 11, 2013 at 1:23 am
(61) Liss says:

What a joke this site is. Alot of dishonest people. Alot of people with several profiles goung at the same time. Looking at your inbox there are half nude people on advertisement for other sites, while at the same time pof does not want nudity on the profiles. Why let advertisers on your site with nudity? NOW YOU CANNOT HIDE YOUR PROFILE WITHOUT PAYING FOR A PREMIUM UPGRADE.
I went to sign on tonight to delete this bogus site..and pof wont let me sign in. I hit reset password, entered my email address only to find out no one exists with my email. That’s odd, I just received mail in my email from them. Now. . they advertise to the pof “clients” a third date site from the same company is opened up.
What happens to my personal info, if I cannot delete this info myself?

October 11, 2013 at 2:06 am
(62) John says:

Does anyone know how I can DELETE/CANCEL/RESIGN from Plenty Of Fish?

***I don’t know my password.***

I’ve tried changing passwords DOZENS of times, so that I can resign from this horrible site.
All I want is ANY password that will work long enough for me to DELETE my account.

Many thanks in advance

October 17, 2013 at 11:15 pm
(63) CaptainJim says:

Now POF is charging for you to Hide your profile…!!!!!

I click on the “click here”, then it says “Unlock This Feature” and <<to hide your profile upgrade now!>>
then “Click to upgrade your profile”
then it take you to a screen to purchase !!!

Nothing about – confirming to Hide your profile….and I continue to receive all emails and be present – what do you do????

Stay away!!!

October 28, 2013 at 1:51 pm
(64) jaffu says:

I have tried numerous times to delete my account. I follow each instruction carefully, but it cycles back and shows me the instructions once again. I continue to receive the emails from the site announcing “new matches”. I can’t seem to get them to quit bothering me.

October 30, 2013 at 3:57 pm
(65) ViciouslyAdorable says:

I have been trying to delete my account all day today and it’s still showing active. How long before it is deleted.

November 4, 2013 at 1:48 am
(66) Steve Cornock says:

Iíve been trying to delete my account over and over by clicking on delete but it wonít work and Iím getting so pissed off right now.

November 6, 2013 at 6:50 pm
(67) Kelle says:

I have tried and tried to delete my POF account and it just will not go away. I’ve gone to the “Help” section and “clicked here” and clicked “yes, I know it’s permanent” and I’ve even answered some stupid survey that took almost an hour. I cannot get rid of it !!

November 13, 2013 at 7:43 pm
(68) Skooter says:

I was able to cancel mine without any problems following the same steps. I did not do the survey at the end and I made up the username of the person that I met. This is the third time I have cancelled in the past 2 years and I’ve never had issues deleting my profile. :)

December 5, 2013 at 2:21 am
(69) Lori Eia says:

I cant even delete my account. I just a got a email off the site that another user was using MY profile picture!! She stole MY picture!! Her usernames is “Kimmieclould9″ . That should not be right. I want all my profile to be gone off this site. AND MY PICTURES!!! And I let alot of “Good” people know that use this site to find someone. But when they see ME again on another profile…… That’s just not right. And we kinda mad about it. So good luck to “POF” you might get some parrannas!!

December 21, 2013 at 5:45 pm
(70) Brian says:

I can’t delete my account. It’s an old never used account, last time on 4or 5 years ago. I can’t remember my password to delete the account so they ask for my email, I give it but no email arrives. My partner isn’t at all happy. It would be kind of ironic if pof ruined the only real relationship I’ve had in a long time.

Any suggestions

December 25, 2013 at 2:00 pm
(71) Brian says:

The whole site is one big spam, and nothing is as free as they claim. They continually ask for money or change things so that you are obliged to keep paying for more than you wanted.


December 31, 2013 at 8:18 am
(72) Christa says:

I have gone through the process as you describe THREE times now over the last 2 weeks, but my account is still active and I’m still receiving e-mails from people trying to contact me! VERY frustrating. Any advice on what next steps might be? to what agency could I report this site — I’m obviously not the only person having this problem.

January 1, 2014 at 5:52 am
(73) Anonymously says:

Well thanks guys for the heads up. If you really believe they are doing something wrong go to the authorities, or take out a class action together. It is about time sites and forums on the net in general are taken to account.

Anyway, any suggestions for best and biggest free dating sites to look at?

January 5, 2014 at 7:05 pm
(74) Gloria says:

My AOL account has been compromised and I am trying to change my POF account to another email address but cannot get through for help. I am soooooo frustrated! Just want to close my account and delete my profile.

January 9, 2014 at 12:49 am
(75) Dave says:

I keep getting emails from plenty of fish ! I can’t delete it because I never signed up . I have ask them or returned email fifty times and it will not work ,I know it says do not relply but what els can I do ?? It’s really pissing me off now this is my work ipad and I may just have do drive down there but really would rather not! Please help .thank you so much .

January 11, 2014 at 8:29 pm
(76) Cate says:

Like many others, I’ve had nothing but trouble from the POF site. From the start, I had trouble logging in. When I requested help, I was informed that they believed I was logging in. I am still unable to log in despite changing my password numerous times, now all I want to do is quit. I’ve requested that my profile be removed, all with no response. If I had the resources, i certainly would sue this site and Markus Frind for breach of contract. Beware of this site.

January 11, 2014 at 8:32 pm
(77) Cate says:

I just want out of this POF site, and cannot get my profile removed despite numerous requests to their “support department.” Had I resources, I would sue them for breach of contract and personal distress.

January 17, 2014 at 2:19 am
(78) jenneva says:

want me to tell you how to get it deleted..
I did it and it was funny as hell….
on my profile I used profanity and outted pof on all the BS and told the truth..then I wrote to pof staff and told them that I did it and why…
then they wrote me and said..they were dismissing me because Id broken some rules..
so I wrote back..
oh yeah, it was your idea, you had to banish me…sure sure…
I don’t care..Im off of there now…and evow..same people and less of them and just as hounding as the other site..it was extreme..
like one wrote….:”still beautiful”, then 30 seconds later wrote “wanna xxxx?”…and one I finally met..as he kissed me goodnight-Id spoken to him for months before we met- he actually grabbed me by the throat to choke me and…get this…delicately put….”finished himself” as he choked me..oh my god….when I wrote to pof about him..HE IS STILL ON THE SITE.no protection for women and the men can do whatever they want with impunity…oh, the one who choked me? the sherriff put the fear of God into him…its a nightmare and dangerous…we were in a public place , a parking lot of a nice restaurant in a vehicle..it should have been safe…but..he was just a pervert.
careful…and even if you are..be more careful..Im lucky and I got my revenge for it..it could have turned out so much worse.

January 21, 2014 at 5:32 am
(79) jim cotteer says:

can anyone tell me how i can contact pof as suddenly for no reason i coudnt get back on to this site said incorrect password so i go to reset it and then says sorry your email is not on our data base and i was in middle of a conversation with friend with view of a possible relationship there site does not give contact details i had there customer care e mail address but that came back as not knowing person

January 26, 2014 at 8:36 pm
(80) grecian16 says:

am closing account as I have been scammed once too often sorry guys good luck hope this or other sites work for you.

March 14, 2014 at 7:57 am
(81) Akissa says:

I’m trying to close my account and it won’t let me in it says invalid password and invalid email. I want my account closed. how can I do it if they won’t let me in?

March 22, 2014 at 8:38 am
(82) Eddie says:

I went up there and a woman who wanted to date me,was turned down by me and apparently she reported me to the people at POF and I tried to log on and it wouldn’t let me go on but I am fed up with these sights and only was up here for entertainment purposes.

March 24, 2014 at 7:45 pm
(83) laura says:

I’ve deleted my POF account after only 2 days. I regret ever doing it I don’t believe in dating sites but I did it because my friend suggested it.
I thought I’ll give one guy a shot and messaged him. That was a big thing for me. He didn’t respond and I saw he’d viewed my page. To be honest it’s what I expected I know not everyone is going to think you’re pretty and yes I could’ve maybe given him longer to respond but you know when it’s not happening.
So it reconfirmed that this kind of thing doesn’t make me feel comfortable and it’s a very long addictive process. I don’t feel comfortable people perving over you and you them. But I think it can work for some people depends how you view meeting someone and what kind of relationship you want? I mean it blew my confidence lol heck guess I’m going to have to join the real world!

March 27, 2014 at 7:17 pm
(84) angelina says:

I guess I have to upgrade to get better matches. All I get are perverts or men who are bored. And want to message back and forth, im not bored and I dont have time for that!!

March 29, 2014 at 9:01 am
(85) Befuddled Guy says:

I was just Googling why my POF profile won’t delete and found this older article.
3 years later and it’s still the same method to delete your profile, except it WON’T WORK.
I log in to my account and do exactly what your article says. The instructions are right there in POF.
But I get an error message saying that I am “not logged in” or my “password is not correct” and POF refuses to delete my profile.

After 3 days, I have not received a reply from POF’s “Contact Us / Help” center.

At least I didn’t get the impression that POF had any fake profiles.

The free service had some sneaky tricks though:
Guys cannot send their email address through POF messages. Eg. “IamMe@hotmail.com” gets erased and you will receive a message from POF instantly that says “Email addresses are not allowed in messages” or something to that effect.
However, I had a lady email me her address and it came through no problem.
I had to resort to typing my email address like this: “I am Me a t hot male dot com.”

March 30, 2014 at 4:10 pm
(86) jazziechea says:

i met my husband on pof and He’s a great man-this year we’ll be celebrating our 1 year anniversary.Thanks pof

April 1, 2014 at 6:16 pm
(87) David says:

POF is a scam! If you say you met your match there I find it extremely difficult not calling you a liar.

Do NOT waste your time there and definitely DO NOT pay any money for so-called “fake” matches.

April 9, 2014 at 8:00 am
(88) Bobby says:

Trying to get rid of my pof acct I went through all the instructions and deleted it now it’s still there when I try to delete it again it says incorrect password,username,and that my email is incorrect what can I do to get rid of this garbage?

April 29, 2014 at 12:43 pm
(89) Selina Zammit says:

I’ve tried to delete my POF account gone through step by step now it’s blocked me out of my account! It won’t recognise my user name or password when I try to retrieve my password using my e mail address it says it’s not on their data base! Funny that I’m still getting messages on my laptop even though I can’t read them! Is this all because I said I was not happy with the service and that I would not recommend them? Surely this is illegal they’ve got all my details and photos on their site and I can’t get access to delete it! Please help?

May 6, 2014 at 4:06 pm
(90) may says:

Just had one ask me to open account and a CD loan him $100 . SCAM ARTISTS ANF STEALING IDENTIFY. WATCH OUT THESE PEOPLE WENT FROM FACEBOOK TO POF NOW.!!!!!!!!!!!!

May 19, 2014 at 7:19 pm
(91) Jack says:

I had an account with POF and what a waste of time, i went through all of their profile details because if you don’t complete it 100% from what i read… you get BANNED, so i do EVERYTHING im suppose to do, and i didn’t do one thing wrong whatsoever and what happens? an hour later im BANNED for doing nothing, wasting my time is an offense to me, this site it complete BULL****, one day a hacker is going to **** their entire system up and i’ll laugh and laugh because POF is the site that is complete BULL****!, i did absolutely nothing wrong, i wasted my time just to get banned, **** you POF!!

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