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eHarmony Review

User Rating 1 out of 5
1 out of 5 1 out of 5
eHarmony - Over-Priced and Over-Rated!!May 21, 2013 By Trinity_X
I have to admit that eHarmony did a great job on their TV ads. Sad to say the service sucks! I've been on the site for several months now and my experience has been THOROUGHLY DISAPPOINTING. I answered hours of questions completing my profile hoping to generate compatible and suitable matches only to find myself being ""so called matched"" with men outside of my criteria. I can't believe I paid close to $160 for this. My advice... find FREE dating websites.
6 of 7 people found this review helpful.
1 out of 5 1 out of 5
Worst dating site EVER!March 26, 2013 By BigTUS
Avoid Eharmony... there are many sites out there with more people to meet, lower prices, and better customer service. For me, receiving a limited number of matches that were either hundreds of miles away OR receiving matches that were local with incomplete profiles (maybe a few lines of text, but not really anything to go by) continued for a month. When trying to negotiate a refund, I was told I could receive 75 cents back by converting to a 3-month period (instead of 1 year). Overall a disappointing experience, and even more disappointing after talking with their customer service.
7 of 9 people found this review helpful.
1 out of 5 1 out of 5
Less than 12 sent in 3 monthsMarch 24, 2013 By llouliv
Total waste of money. They sent me less than 12 bios in three months----and half of those were without photos. And it's not like I had a narrow option set---Had an 8 year age range, and something like 50 miles. And of the ones they sent, did not want to reply to any.
0 of 0 people found this review helpful.
1 out of 5 1 out of 5
Cancelling eharmonyFebruary 21, 2013 By eharmo
I'm cancelling eharmony because the site is too slow to access the matches in a reasonable amount of time. Sometimes the site seems to be stuck.
2 of 2 people found this review helpful.
1 out of 5 1 out of 5
Costly and mostlypointlessFebruary 16, 2013 By o0beanhead0o
there are many free sites out there that will give you more chances of finding someone nice to date. i dont mean one night stands etc. the only thing you will find on this site are the people who are unaware of the alternatives or beyond desperate and resort to paying to try and find a date.
0 of 0 people found this review helpful.
1 out of 5 1 out of 5
DON'T DO IT!!!!February 11, 2013 By Zerida
I can't believe I am spending so much time writing these reviews, but i think its an obligation to let people know how bad this site is before you spend any money. Instead of getting excited about the prospects and responses, I find myself more hopeless and frustrated than before I signed up. trust - don't waste your money!
1 of 2 people found this review helpful.
1 out of 5 1 out of 5
DO NOT WASTE YOUR TIME AND MONEY LADIES!February 06, 2013 By BRIGHTEDUCATEDWOMAN
This was the most misleading singles site I have ever seen. They pretend to match you for all these different variables including education and success level. In reality the best you get is religious background, age, and race. Forget all the rest. I made the mistake of signing up at a good price for a whole year. At first they at least sent a few mildly compatible men. After that we had absolutely nothing in common and I have a lot of different interests. Now I am stuck with this membership for a year and can not stop without paying the whole amount! This is more useless than a gym membership! Do not be led to believe that they match you any more throughly than any of the other sites that do not match you at all! This is A COMPLETE FRAUD!!!
1 of 1 people found this review helpful.
1 out of 5 1 out of 5
Very dishonest siteDecember 29, 2012 By Abbie35
As a single mum, it was a big decision for me to go out and start looking for a new relationship. I decided to try eHarmony because I don't want casual sex and dating, I want a something long-term and stable. The description on the site sounded perfect. I declared up front on the first page that I am separated, which is an option in the forms, then completed the 400 odd questions required to sign up to the site. This took a lot of time! On the final page, the site provided the terms and conditions, saying that they will not provide services to those who are separated. The site then refused my application. This was not indicated in any way before they collected pages and pages of personal information on me. I contacted the site with this concern, and they simply repeated what I had said to them - that it was in the terms and conditions. They failed to address the fact that the terms and conditions are only provided after they have collected massive amounts of personal information. I hate to think what they will be doing with this information, as they obviously wish to collect it with no intent of providing a service.
23 of 28 people found this review helpful.
1 out of 5 1 out of 5
Don't wast your money with this siteNovember 24, 2012 By chriseverclear6700
It's the worst site. It is also very expensive. They just renew your membership without telling you. Also, it is also very difficult to use. The other problem with this site is that when you specify your requirements, they still email you girls who are far away or not in your requirements. Also, girls online don't usually respond. I communicated with probably more than hundreds of girls and just got two response back. Most of the girls are looking for male models or move stars. It is a wast of time and money.
3 of 6 people found this review helpful.
5 out of 5 5 out of 5
eHarmony is perfect! I loved the whole process!!October 17, 2012 By rebelandduke
5 years ago after a night alone, I was watching TV and a commercial came on about eHarmony, so I figured why not and I joined it. I had also joined Match.com and met a few people online but I didn't like the fact that ANYONE could find me on that site. On eHarmony only your matches can see you. No one can search for you. You give what you're looking for and eHarmony sends you the matches. Note: will you get some opposites - sure, it's all how they presented themselves to eHarmony. The 2nd match they sent me was the only person I completed all the ""learn about each other"" levels with and went to live communication. We met face to face a few weeks later and now we are happily married. We've been together for 5 years and I have to say in all my years of dating I've never met someone I was so perfectly matched with. He compliments my weaknesses as I do his. I recommend eHarmony to everyone! The privacy alone was important to me! But knowing that I could communicate with all these strange people but they didn't have any of my PERSONAL information until I wanted to give it out meant everything to me. The compatibility test was right on the money, I loved everything about the process. So I met my guy within the first week. Will everyone? No. It's like dating! Don't expect your ideal person to be there the minute you sign up! You might have to stay on a few months... but it's SO worth it!! Do the free trial first! You'll easily become confident in the system. If there's not a lot of matches near you at that time, try again later!
3 of 4 people found this review helpful.
1 out of 5 1 out of 5
Don't Waste Your Money and TimeSeptember 27, 2012 By Phenix191
I tried eHarmony a couple of times. I did meet one quality match but she lived in GA and I live CA but she was the only one I met. The distance was to far. Not enough matches within 50 miles of me. Too many members do not have photos posted with their profile. To many matches that did not respond because they are not paying members.
1 of 1 people found this review helpful.
1 out of 5 1 out of 5
a complete waste of timeSeptember 27, 2012 By kellySema
While a great concept, the algorithms it uses to match people was completely off. It kept sending me matches of men so polar opposite of mind, favorite pastimes, geographical location, politics. It was an expensive, time-consuming (not to mention demoralizing) waste of time. These guys looked like central casting from To Catch a Predator or convicted felons. I set my parameters to only a 30 mile radius with level of importance at highest and after a few weeks, it only generated men 3 states away. In the first week, (you'd think the cream of the crop matches) would be those most compatible, I was sent matches from the polar opposite political fence, past times...It took hours to fill out the questionnaire and something like 500 or so added questions to fine tune a match, many of the multiple choice answers poorly written in such a way that couldn't possibly glean how two people might align. The customer care refused to offer any kind of refund at all. This is not at all like the site is advertised. Anyone who has had success seems to me to be by a lucky fluke.
0 of 0 people found this review helpful.
1 out of 5 1 out of 5
eHarmony - not harmoniousAugust 04, 2012 By kjb001
It's the first time I have been compelled enough to write a review but feel I must, to ensure others do not part with their hard earned money to sign up for this appalling 'dating site'. I call it a 'dating site' loosely as I haven't had one date with any of my eHarmony matches and I have no intention of ever doing so. I stupidly parted with the extortionate fee a few days a go. It took an age to fill out the very detailed questions, write a bit of script about my interests etc and post photographs on my profile. I also entered details of my search criteria which aren't that strict i.e a five year age difference either side of my age and the fact that I'm not interested in having children (at aged 50 with grown up children this is not uncommon) Now I look after myself physically and mentally, have a reasonably open outlook and am not judgmental,although physical attraction is high on my list of priorities .I'm not talking George Clooney looks and the body of an Olympic athlete (I wish) but a nice pleasantly looking person of around my age would be nice.... So, not too much to ask you'd think. With eHarmony the answer is yes, it is, as the few matches I've received have been appalling. Overweight men fast approaching retirement and beyond, who don't work due to 'illness', profiles with no profile photo and very little blurb, two of my five matches wanted children (in their dreams) and two lived thousands of miles away on the other side of the world ~ Sydney's a bit too far to get to for a coffee and a get to know you chat isn't it. The fact that you cant do any form of search for someone who looks appealing is a nonsense and when you do request a search for matches it just throws back the ones you've already been given, and tells you to broaden your search criteria. I have cancelled my subscription renewal ~ I actually did that the day I joined and I would strongly not recommend this site to anyone. You have been warned. My friend and I had a bit of a giggle about it yesterday when I showed her my 'matches' or lack of them and she said "" Do you realise you've just spent nearly 50 to be told you're undateable"" lol thankfully I knew she was joking.
10 of 11 people found this review helpful.
1 out of 5 1 out of 5
Eharmony is awfulJuly 19, 2012 By annamarie089
-All of my matches have been terribly incompatible. Are they even using any criteria to base the matching system on? I think not. -Complete rip-off in terms of pricing. -Automatically renews your membership without even consulting you (withdraws money from your account without telling you) -HORRIBLE customer service - rude, snide, not helpful. Also, their phone number is nearly impossible to find on their website, probably because of the thousands of people trying to contact them to complain about what a ridiculous scam this website is.
0 of 0 people found this review helpful.
5 out of 5 5 out of 5
Great companyJune 18, 2012 By Mountaingirl_12
My experience with eHarmony was very good. The only thing I can recommend is that you have to be patient. I found my boyfriend of a year on this site and we are getting more serious with each day that passes. The wait was well worth it. My brother joined after he had broken up with his girlfriend but after they got back together 3 days later they gave him a full refund. I really appreciated how nice they were and how good their customer service was.
1 of 1 people found this review helpful.
1 out of 5 1 out of 5
slow process, poor results, impossible to CloseJune 18, 2012 By MDir
The worst part about Eharmony is that you can't close your account. 1) They set your account to automatically renew 2) ""Cancelling"" doesn't delete your account- it simply means you can't talk to people. Your profile is till up and available for other to see without your consent. 3) TWO YEARS after I canceled my subscription I received a communication from someone (so obviously canceling my account did not delete it as I had intended). 4) Every time you log in you are constantly asked to continue your membership. 5) Poor customer service. Rather than navigate their site, I Googled how to close it. The 2nd worst part of Eharmony is that you have no control and their methods don't produce results. 1) Their test for comparability simply doesn't work. People lie and looks do matter. Being forced to weed through your 5 or so daily matches takes too long and just forces you to renew your membership for yet another month. 2) Unless you mark that you feel ""Strongly"" about a criteria, you will be sent matches that you are NOT open to. This is a problem because you are only sent so many matches per day and if you have too many ""open"" matches, you won't be sent more to choose from. For example, it's not enough to say that I prefer not to date someone shorter than me. I have to say that I am strongly against it or my 5 matches per day will all be people that I'm not interested in. 3) In the end, you're sent people who generally don't match what you're looking for. It's obvious that they're clear on who you ARE looking for because you'll notice that those are the matches that you're sent right before your membership is set to expire (in hopes of you extending it). Thanks Eharmony. Thanks for ""saving"" my potential matches for your last ditch effort to get me to continue my membership 4) Their stats don't mean anything. How do they define a ""successful"" match? Who cares if X number of people met and got married through Eharmony? Awful. Infuriating. Poor Results. Terrible Customer Service. Expensive.
0 of 0 people found this review helpful.
1 out of 5 1 out of 5
rip offJune 16, 2012 By faithneverdiesaway
Company makes you play a game of cat and mouse with other adults. I paid for one month to try it, turned off reocurring payments, they charged me the next month anyway, and won't issue a refund.
0 of 0 people found this review helpful.
5 out of 5 5 out of 5
Highly recommendedJune 14, 2012 By richardsgal
I met my husband on eHarmony! I had an eHarmony account for 4 months when I was matched with my husband (who had just signed up 1 week before we were matched). I highly recommend eHarmony!
0 of 1 people found this review helpful.
1 out of 5 1 out of 5
The worst of the worst!June 03, 2012 By yimd69
e-Harmony, they are the highest cost dating subscription site and they do the matching for you. It is really like they spin the big wheel and here are your matches. They do not support interracial dating to which I am only interested in. They should throw out the 29 dimensions because I had yet to be matched with anyone who comes even close to what I am seeking. I also do not match what they are seeking as I have sent messages to matches who have said so. If you complain to eHarmony they will terminate your subscription as they did so with me and will not allow you back. It is all about them getting your money and not giving you the service. It is a waste of your time and your money. I am sure that some matches has been successful as they would have you believe on their TV ads.
2 of 2 people found this review helpful.
1 out of 5 1 out of 5
Why Must I be Used?May 26, 2012 By wrst
I have never written a review on a product before, yet I am compelled to share my recent conversation with an EHarmony customer service person. I have become inquisitive as to why over 60 % of my matches do not have pictures. I called and was informed of the increase of matches during EHarmony free promotional times. The EHarmony customer service person informed me that these free promotions are done to allow the vase public to taste the communication dating service of EHarmony in hopes they will become paid customers. I made a request that if the person does not have a vested interest, as a paying customer, in this dating site that I am not to be matched with that person ( I believe that would be referred to as a NON MATCH list). I shared that in business when a company is using people to promote their business, in America these people receive some tape of pay for being used. Yet, EHarmony uses me (and other paying customers) as a match for those Nonpaying promotional people to lure them into becoming paying customers. I feel sorry for a business that must use us, the little people, to become rich. I do know business is business, but as I have taught my daughter if a business miss use us as their customer then we do not us their service.
4 of 5 people found this review helpful.
1 out of 5 1 out of 5
Don't waste your money!October 08, 2011 By Kate77777
The worst dating site ever. First,most of those matches that they sent to me were fat,ugly or not my type at all. But ok,not even that... I'm 27 and i said that i wanted my matches to be between age of 30 and 40,that was just my personal preference. But they didnt seem to care and kept sending me 24 y.o. guys! Ok,lets forget about that... There was one thing that really surprised me. I dont play sports,dont attend any sport events,dont watch sport games. Just not interested. I would say that's the last thing that i care for. But all those matches that i received were crazy about sports and wanted their future girlfriends to be the same way! How could they become my matches then if we had nothing in common? I guess they just sent me random guys. Some guys were ok and i thought i would give it a shot but again... i found out that playing sports was the most important part of their life. I've tried free dating sites before. No,i didnt find my Mr Right on there. But at least i could chat with men rightaway,exchange phone numbers and go on dates. But on eharmony there is no communication at all. You got to send 5 questions first,then your must haves and cant stands,then another 5 questions... It all takes forever. Sometimes it took a few days to get replies,looked like those guys went online once in a blue moon. So how this site work then if you cant even chat with people? There is a minimum package of 3 months and when you open an account you have to pay for all 3 months at once! I've been on there for a month and decided to delete my profile and get a refund for 2 months but they said it wasn't possible! Why should i pay for something that doesnt work for me at all???
59 of 73 people found this review helpful.
1 out of 5 1 out of 5
EHarmony is a JOKE-WORTHLESS. Don't buy it.September 24, 2011 By mcpoetry62
I joined E-Harmony with high hopes to meet someone worth dating. Boy was I disappointed, robbed and disgusted. First, the matches they sent me were WAY too old and well outside my desired range - yuck! Second, when I complained about that, my matches were practically non-existent and pathetic at best. In 2 months on E-Harmony, they've sent me just a couple of dozen men and not one was remotely attractive to me or seemed to be anything like to kind of man I'd want to date. Because it took me two weeks to realize that E-Harmony basically has NO MEMBERS, you get almost no results and by then it's too late to get a refund (must cancel within 3 days). I would NEVER recommend E-Harmony to ANYONE. It was a huge waste of money. Absolute garbage. For reference, I am an attractive, successful, 49 year old professional female in a major metropolitan area of 2,000,000+ so it's not like I'm in a remote area with few people. All I wanted was to find someone who was in it for something real, as opposed to a one-night stand. I am disgusted and would tell everyone to save their money. Try Plenty of Fish instead. At least it's free and there are gobs of members.
1 of 1 people found this review helpful.
1 out of 5 1 out of 5
DisingenuousAugust 01, 2011 By Syncopat3d
So they claim to want to help you find a partner or date in a safe manner. Most people would want honesty, sincerity and safety when it comes to meeting potential partners. Unfortunately, eHarmony does not qualify as a champion for these things. They are not forthright about their renewal policy. There is a fine print that says your account will renew automatically until you cancel. It is not very conspicuous, and there is no reminder a few days before the renewal. The reminder comes only after the renewal happens. When I asked them for a cancellation and a refund, they refused. This proves that eHar-money is out to get your money, primarily, and not really standing for the possibility of forthrightness or honesty. It is totally disingenuous because they send you emails about 101 other things but apparently strategically avoid reminding you about the impending renewal. Given their disingenuity in this area, they do not demonstrate an inherent respect for honesty and forthrightness that I would want from an organization that's supposed to help me find these things in a potential relationship.
9 of 10 people found this review helpful.
1 out of 5 1 out of 5
Overpriced for a Service Not ProvidedJuly 25, 2011 By katz2row
eHarmony is a lazy person's dating website. You are unable to search for possible matches. So if their matching system does not feel you are compatible with someone, they simply do not send you any matches, but they are more than happy to continue to charge you $40 a month, even though they are not providing a service. I have known more than a couple of people who were rejected from the site, and many of those have found successful relationships outside of it. Obviously they are compatible with someone! I am a tall girl, and the site consistently matched with guys who were 4 inches shorter than me. I can tell you that regardless of my feelings on that, guys are intimidated by a girl who is 4 inches taller barefoot (6-7 inches taller in heels), and while our personalities may have been good matches, that would only serve us so far as friendship. There is an element of attraction and physical compatibility that is missing from eHarmony's supposed matching service. Beware as well for their auto-renewal. They require that you sign up for a MINIMUM of three months, which is nearly $140, and then they auto-renew you on your last day. You cannot avoid the auto-renewal, and you have to remember to cancel PRIOR to the last day. If you choose to cancel, you lose your money. THEY DO NOT PROVIDE REFUNDS! So while they are not actually providing you with the service they promise, they do require that you pay them whether you like it or not. Make sure that you cancel before the end of your current agreement! Customer Service is nice enough, but they are also well-trained on intimidation. The recording at the beginning seems to encourage you to hang up and use the online service. I am certain they get many many many angry calls on a daily basis. The rep I talked to must have had more than one unhappy customer because when I called and explained that if I could not get a refund for a service I did not want to auto-renew on a charge from just a few hours prior and the same day, the Customer Service rep was quick to tell me I was out of luck. When I explained I would be calling my credit card company and filing a complaint with the Better Business Bureau, he didn't bat an eye. He stated that the credit card company would call them and ask about the auto-renewal, and I would get nothing. That hasn't stopped me from filing the complaint and opening the claim. We will see what happens I suppose. I understand that a company needs to be profitable, but the way they do business will not sustain them in the long run, especially with all the free dating sites starting up. I know more people who have met and made connections through Plenty of Fish (free) and Match (paid) than eHarmony. eHarmony looks like a good company to work for - 4 weeks paid vacation, free lunch once a month, free snacks, foosball table, and other perks - but as a consumer, I don't care how good a company it is to work for. The employees need the perks though because I would guess they get yelled at all day by angry customers due to their shady business practices. I will absolutely NEVER consider eHarmony again. It took a lot for me to join a dating website in the first place, especially one in which I had to pay, and this has very much soured me on the experience. Stay away or use extreme caution!!!
4 of 5 people found this review helpful.
1 out of 5 1 out of 5
Highly DisappointingJanuary 08, 2011 By SabreWulf2
I'm approaching my one-year marker on eHarmony, and I must say that I am highly disappointed in this dating site. I was recommended it because I've heard some success stories, including a buddy of mine that was even married from there. There exists a couple of problems. The biggest & foremost issue is that you cannot distinguish paid profiles from non-paid profiles, so you send ""1st questions"" to this match, waiting for a response only to never get a response back because they never recieve it because they don't have a paid profile, not because they don't find an interest in you. It's VERY decieving. Secondly, a lot of profiles are half-baked and don't have pictures or are vague, yet they still reach your so-called ""match"", based on this compatiblity chart. Go figure?! I could swear that wasn't a part of my compatiblity referrals. Finally, the free weekends are just a complete tease. You get 7-days, sometimes less... sometimes more to talk to the free accounts. This gives you the opportunity to mingle & attempt to meet, but you have to go through the 4-steps which is 1st questions, likes/dislikes, 3-personal questions, & finally email. By the time you get to email the free weekend is over with and you miss out! I'm thourally disappointed mainly because: 1- I can't tell the difference between paid & unpaid profiles except the RELAY-ID profiles 2- Lack of compatible matches. 3- You can't search on your own, instead have to wait for them to come to you. 4- Pricey, but my 6-month extension came cheap... although so far, even that's not worth it. I do NOT recommend it.
21 of 23 people found this review helpful.
1 out of 5 1 out of 5
Buyer Beware!August 15, 2010 By cheesiepickles
So, what I have to say about eharmony isn't much different from what I have to say about any online dating site. Six years ago, I met my husband on another dating site. Three years later, I was married to him and found out that he had been married when I met him, even though he told me he was divorced. I am now going through a divorce because not only was his profile a big fat lie, but everything he ever said was a lie. He was kicked off eharmony last week because even though he's still married to me, he's had a membership on eharmony all year. You never know if what these people are saying are the truth. Get off the internet and go outside to meet people face to face! This is a dangerous way to date!
32 of 64 people found this review helpful.
1 out of 5 1 out of 5
E-HarmonyMay 02, 2009 By HG3498
Not worth the money. Many flaws and relatively few matches sent for the enormous fee.
28 of 28 people found this review helpful.
1 out of 5 1 out of 5
Eharmony is awfulJanuary 08, 2009 By flyfit
I did subscribe and you still don't get a picture of your matches. Thye give you so many matches a day and I would estimate that 90% of my matches had no picture and I was paying the $60 a month. How can you possibly have a clue if you are interested in someone without seeing them? I think it's arrogant of them to think they know you better than you know yourself! Also, the matches they did send me; I wasn't the least bit interested in any of them. They were way off. You can't search any profiles. So I basically got nothing and paid $60. They are a rip off!!!!!! I wouldn't give them any stars, except the computer makes you give them one. Don't waste your money!!!!!!!!!!!
27 of 31 people found this review helpful.
1 out of 5 1 out of 5
Harmony definitely not worth the costOctober 23, 2008 By Lyn.fisher
Definitely not worth the money for all the reasons you mentioned. But my main objection is that they will not post a picture of the individual unless you are a subscriber. I even wrote to them on this issue saying that if I saw a picture instead of just a profile, I might be inclined to join just to be able to contact that person. They replied that the compatability profile is more important than the photo. I disagree. I think this could be costing them membership $.
74 of 83 people found this review helpful.