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Readers Respond: User Experiences With The Relationship Co.

Responses: 18

By Bonny Albo, About.com

From the article: The Relationship Company
Have you ever used the services of The Relationship Company, a matchmaking company servicing US singles? If so, please let us know what you thought, including when you used the service, how much you paid, and and pros and cons of the service. Share Your Thoughts

Educated

5 0f 5 I am a member and like the rest of these people will post annonymously. I have not met "the one' yet, but have found this to be a wonderful company that does a background check and matches by compatibility. I checked with the Better Business Bureau which is a much better resource than an annonymous website. Any ex employee, competitor, or unhappy neighbor could sit at a keyboard and type whatever they want. Call the Better Business Bureau people. Educate yourself.
—Guest Annonymous

This is a scam, plain and simple

Several of the 5 out 5 stars are employees, including Stephanie. This company dupes you into telling you they have more matches in your target age range than exist on the entire site for some areas. They will not create your account until two weeks after they process your payment to ensure that you can not cancel it because of dissatisfaction. The staff is barebones, only 2 - 3 customer service representatives for the entire country. They promise events every month but have not had one in Boston since November 2008! Don't try to take them to court, they force you to go through texas, refuse mediation and will ignore the attorney generals office. They make you to give them your SSN even though it isn't required so that they can force a payment from you even if you try to cancel. Stay away from these people, learn from others mistakes or you can wait for a class action lawsuit. haagen4life@hotmail.com happy to talk to anyone who is wronged or considering joining.
—Guest Haagen

0 of 5

They don't offer matches at all. Never call, respond to email, but with canned responses and no service. Way to expensive and offers nothing
—Guest dominique

Total SCAM

I also had the lengthy initial interview. Seemed very reputable & made me think that I would finally meet men according to my specifications. I advised them I am looking for someone IN SHAPE. I am physically active & I need someone that can keep up with me. Ha!! On guy was so heavy that he couldn't sit in the booth without it creasing his belly. Another one walked up a hill at the local botanical garden & I thought he was going to have a stroke. I wanted someone taller than me - I was taller than one. Now... if I had an interview.. didn't they? Couldn't they see that they were not tall enough? Fit enough? When I told them about the mismatches I was treated haughtely - they were short with me quoteing the contract. Every chance I get I warn people off. They pick for YOU and you take it - it goes against your match "allowance". They are sooo pricey that all they others pale in comparison & they are NO better.
—HowHardCanItBe

scam

this company is a total scam. they lure you in with attractive stories and fail to provide any substantial service.
—Guest duped

5 out of 5 stars

$2000 to join. description: Professional staff provided several question survey that was analyzed. Individuals who were interested in my profile were given my info and I theirs. Personal contacts were arranged. pros: Provided contacts with people I was interested in meeting. I chose to marry one wonderful woman. Married for over two years now. cons: Some travel was required. unique: Professional staff and professional contacts. comments: My wife and I are very happy we met. Sue was not the first contact, but she was my last.
—Guest Robert

5 out of 5 stars

Paid one time fee of $2500. description: Performed an interview and detailed assessment. Did a background check. Then called at least once per month with a potential match. Could accept the match and meet the person, or decline and wait for the next match. pros: With a background check, feel safer meeting these people. Also, through interview, discussion of preferences, and testing done, the matches were more likely to yield a good match. cons: Sometimes wait another whole month for a match. But, really not that bad. unique: Personalization. Regular talks with staff by phone for questions, offer of further info, etc. Very good process. comments: Would recommend this Company to anyone looking for a special someone. I had good service, a wonderful match (had 3 previous matches whom I met and declined to meet again) and I'm very happy. They still follow-up with me. Worth every penny.
—Guest Sandy

1 out of 5 stars

Paid 2000.00 for 13 matches. description: They were very nice during the interview and very convincing that they had the perfect matches for you. Had to fill out a lengthy information form. They seemed quite knowledgeable and sincere. pros: I could visit and talk to a counselor. cons: Most everything. Once they had your money that was it. I have been on about 11 dates. 99% of them were not even close to what I wanted. Mostly previous and or practicing alcoholics, one man could barely speak at dinner I swear he had been in jail, or institutionalized. Another did admit he had a drinking problem at one time. I never, at any time in my interview did I say I wanted to date an alcoholic, etc. When I spoke to them about him, they said he was a scum bag, and previous dates had complained of the same things. Then why send him to me? I trusted this company to do the work for me, they did not and have put a bad taste in my mouth.
—Guest Barbara

3 out of 5 stars

Paid one time fee of $2400 for 12 matches. description: After an initial online survey you are contacted by the company and complete a 10 minute over the phone survey. After that is completed you meet with the owner of the company for two sessions which last about 2 hours. During those two sessions you complete a detailed personality profile which is used as the initial basis for your matches. But, since you meet with the owner of the company personally matches are also made based on her own gut instinct and impressions of you. pros: I like the personal aspect of this service. I feel like the people who work for the company really know me and are really working towards finding a match who is really suited towards me and my likes and dislikes. cons: Most of the matches I have been given thus far have been further outside of my goegraphical preference then I would like. I wish that they had more clients in my area.
—Guest Abigail

5 out of 5 stars

description: Full featured matchmaking service. Personalized service. pros: Personalized service and I was matched by the owner herself. Criminal background checks and very extensive reviews. No potential for scams by disingenuous people. cons: Nothing really. I liked it so much more than those internet dating sites. unique: Personalized match making, criminal background checks, no way to cheat the system by predators, etc. comments: I would say it is worth the money. The owner matched me herself and I am very happy with the matches that were presented to me. I am a current active member.
—Guest Joe

3 out of 5 stars

About $100 a month for 18 months. description: For various prices you are offered services to link you with potential partners. My plan for 1,500 included potential matches for multiple years. pros: The application process seems complete and the information I gave produced the highest likelihood of finding a good match. cons: The cost almost stopped me in my tracks. In retrospect it worked out wonderfully. unique: Hard to remember back 8 years. comments: I was one of only a few African American males to join so my first two matches were more about race than any of my other qualities. This was disappointing. I did find my current wife on the third match - two years after my initial one.
—Guest Richard

5 out of 5 stars

$2400 total cost, for an introduction service to 18 potential well screened, well matched men. description: Personality screening of "members"; background checks; staff called to introduce members to you which you could accept or decline; then your date called you to meet. pros: I met fiance Chris on my third date -- best investment I ever made -- we were highly compatible and fell in love quickly! I felt very safe with this service, knew candidates were well screened, educated and employed. cons: Nothing -- excellent experience! unique: Individual and personalized approach; local company; good screening; great for mature singles 40's 50's who have solid careers, life experience and know what they want... comments: In this world of on-line dating services, which I chose purposely NOT to use, the Relationship Company was a personalized, confidential service -- with great results -- it was pricey but very worthwhile -- an excellent ROI -- I met the love of my life and life partner.
—Guest Amanda

4 out of 5 stars

package deal with unlimited time 12 introductions 1,500.00 approx. description: Interviewed by a woman who had me fill out a quetionaire. pros: No pressure. cons: Not always honest in their matches.
—Guest Charlotte

4 out of 5 stars

pros: ability to match with with similar. cons: some time distance was a problem and matches were not good.
—Guest Charles

5 out of 5 stars

Paid less than a thousand dollars. At first I was skeptical, but at the same time I was so tired and frustrated with trying to meet people in bars or through online services like Match. Overall, I found this service excellent and well worth the investment. description: First, I submitted a questionnaire about the service. Elaine called me and we spoke at length about the service and whether or not it sounded like something that I would be interested in. I decided to dive in and make an appointment with a counselor. I was able to get in fairly quickly at a location close to me. I filled out a lot of paperwork (my least favorite part) and spent a long time speaking with Elissa, the president of the company. unique: It is personalized and they are so good at remembering people! They really do their best and have an excellent sense of the membership base.
—Guest Stephanie

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